Turn Silence
Into Sales

Why ADTEL On-Hold Messaging?

“Opportunity Rings” with ADTEL On-Hold Messaging! Professionally scripted and recorded messages can help increase sales and keep your customers hanging on the line. Promote special offers and deals, educate listeners about products & services, provide customers with interesting & useful information! Easy to install and easy to manage, audio marketing is an impactful marketing solution that fits any budget and can easily communicate valuable messages to your customers.

A Few Facts About ADTEL On-Hold Messaging:


88% Callers Preferred On Hold Messages.

Survey results found that 88% of callers preferred hearing on hold messages to other hold options such as silence or beeps.  – MaxiMarketing


Silence Results in a 60% Caller Hang Up Rate.

Recent surveys reported that the absence of sound or music during hold time results in an astonishing 60% caller hang up rate within the first 60 seconds. – Inbound/Outbound


Callers stay on the line 25% longer.

Callers stay on the line up to 25% longer when provided with on hold messaging versus ‘dead air’ or background music and up to 17% longer than the radio. – Infomax Inc.


20% Made Purchases Based on an On Hold Offer.

Roughly 20% of people surveyed have made purchases based on an on hold offer they heard while waiting on hold. – MaxiMarketing

Getting Started
is Easy!

ADTEL offers a variety of subscription options to inform and entertain your callers, providing a valuable sales opportunity by keeping them on the line!

From custom on-hold message subscriptions to trivia, music, or courtesy messages, ADTEL has a subscription to suit your business needs. If you need some help deciding what option would work best for your business, we would be happy to offer our expertise.

Our ADTEL Customized Audio On-Hold Subscriptions include productions that are four or eight minutes in length, consisting of between six and 10 professionally written and recorded messages about your business. We also offer extended length productions if necessary. Subscriptions are available for any number of updates per year to meet your marketing requirements- from once per year to once per week if you’d like to promote special offers and events! We’re confident your specific messaging requirements can be met with an ADTEL Customized Audio On-Hold Subscription.

Female Sample

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Male Sample

Coming Soon!

Our ADTEL TriviaPac is a unique concept designed especially to entertain and enlighten your callers while on hold. It features amusing anecdotes, fantastic facts, lighthearted horoscopes, sports, entertainment, history and much more. The TriviaPac includes 12 productions annually, each eight minutes in length. There are two TriviaPac Subscriptions to choose from- Standard and Custom. Both include 8 to 10 professionally written and voiced trivia messages in each production, however the Custom Subscription allows businesses to also include up to two messages per month promoting their products and services. Our TriviaPac is so entertaining that some callers ask to be put back on hold! 

Our ADTEL EconoPacs are a great way to entertain callers and prevent hang-ups, for a minimum investment. In three easy steps, you’ll receive two professionally recorded eight-minute audio productions along with the necessary playback equipment – using up to 10 courtesy messages you select from our pre-written script. Your company name can also be incorporated into the messaging! Courtesy messages enhance your corporate image and alleviate callers’ frustrations while they’re on hold. You also get to decide on which voice talent and music style suits your callers best. Also, a second production may include a voice and music change.

Our ADTEL MusicPacs are designed especially to entertain and enlighten your callers while on hold. It features a series of 12, eight-minute audio productions updated monthly consisting of music only, along with the necessary playback equipment. Selections may include one of 13 Music Plus Group categories from the ADTEL music library. Categories such as Big Band, Blues, Classical, Country-Contemporary, Industrial, Middle Of The Road – Contemporary, Middle of the Road – Traditional, Modern Jazz, New Age Atmospheric, Rock – Contemporary, Rock – Soft, Rock – Traditional, and Sports.


ADTEL On-Hold Subscriptions Include:

Subscription Consultation

Professional Script Writing

Technical and Customer Service Support

Professional Voice Talents and Music Licensing

Update Notices and Creative Support

Broadcast Quality Recording and Mixing

Use and Maintenance of Digital Playback Equipment

Production Shipping and Downloads

Deliver the Right Message to the Right Audience at the Right Time

Auto-Attendant Greetings and IVR Messages

Make a powerful statement with professional voice recordings for your auto-attendant & IVR platform, phone system menu, voice mail messages, and telephone hold.

Specialty Audio Productions

Custom music and messaging services are a key component of a unique brand solution. Whatever the application, we’ll make sure your message is heard clearly.


Our Audio Engineers have years of expertise within the Radio and Television industry and know what it takes to record a Radio Commercial that stands out from “usual” production.

Internet / Website

Boost your website & online video quality with high-end audio production that only our team can deliver!

Corporate Video

Corporate Videos, eLearning, Training Modules, YouTube through to PowerPoint presentations, we will record a voiceover and mix production music to compliment your project.

eLearning Projects

Use professional voice recordings from voice talent to increase user attention when producing eLearning modules. We have worked with some of the largest companies!


Copywriting, Creative Writing or Script Writing, ADTEL Audio Production has a team of creative writers that are passionate about every piece of writing they are creating for all media applications.


If you have a project that needs to be in multiple languages, we can arrange translation into that native language and also book in the appropriate voice talent.


Most Effective & Least Expensive

This has been one of the most effective and least expensive advertisements we have ever used…


Paid for Itself & More!

Last week, a customer purchased an item that he did not know I carried until he heard it “on hold”. That one purchase has paid for the first year’s use of the service and I still have 50 weeks to go!


Professional Image

Though we are a small company, we now enjoy the professional image of a much larger firm…


Fulfilled our Telecommunication Needs

As a service-oriented organization, we put great value in meeting our customers’ needs. Not only has ADTEL® fulfilled our telecommunication needs promptly, in some instances ADTEL® has anticipated them.


Excellent Method of Communicating

I wanted to express our satisfaction with the service you are providing us. We have received many compliments since we initiated this program. We find it to be an excellent method of communicating with our membership as well as prospective members.


Sold 170 Subscriptions in One Month!

We used ADTEL® to promote selling subscriptions to our own Entertainment Guide in our Toronto office and sold 170 subscriptions in one month with no other promotions!


Created Sales

I wanted to express to your firm how delighted we have been with the use of your ADTEL® system. We have found not only do customers find the information informative and helpful, but it indeed has created sales for us by advising clients or prospective clients of our products and services.


Lower Ratio of Abandoned Calls

Our call statistics indicate a lower ratio of abandoned calls . . . 


Depend on Real Pros

A big tip of the hat to all your staff for the super job done for Scottsdale Acura. It’s nice to be able to depend on real pros and have such a great turnaround on such short notice. Again, many thanks, great work!

Development Corporation

Quality and Professionalism

This is just a short note to compliment you and your firm on the quality and professionalism of your work. We have found your ADTEL productions to be highly beneficial to our corporate image and what we want to convey to our customers. I would highly recommend ADTEL to anyone, other than our competitors of course!

Edmonton Kenworth

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